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Key Accountabilities
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What Good Looks Like
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General:
Effective delivery of the NPD / EPD process from kitchen handover to launch in line with customer category plans.
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- Delivery of the NPD agenda to required cost and within agreed timescales.
- Delivery of the scale up of products within site food safety and technical standards
- Responsible for all stages of critical path of projects with understanding of the implications and effects of deviations.
- Work alongside other Development team members across multiple projects to bring new products and processes to life across multiple accounts.
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Verify:
Aid Process teams to move product from kitchen to factory, ensuring all aspects of product quality are met and delivers the agreed margin.
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- Organise process trials, ensure objectives are set and communicated to all relevant teams prior to the trials.
- Support the ordering of new ingredients / packaging for trials and assess on arrival & through trials.
- Carry out production trials in line with site standards, fully accountable for these being actioned in the factory, in all areas from make to wrap.
- Gather relevant information from trials including: – run rates, weights, settings, labour, washouts, data logging etc.
- Work closely with production and planning to determine optimum batch sizes / volumes and dual processing requirements when required.
- Liaise with relevant departments such as engineering where the is a requirement for new kit or where amends may be required.
- Send product for shelf life and nutritional testing from factory trials; liaising with technical department for full sign off.
- Complete storage trials and complete organoleptics.
- Complete re-heat validation &/or arrange relevant testing against customer code of practice.
- Complete packaging and transit trials with support of packaging technologist when required.
- Liaise with site chefs and development managers for kitchen V factory verification panels (internal & external)
- Highlight any amends from product at handover to management for re-costing and paperwork amends.
- Accountable for the trial material within the factory ensuring standards are maintained across relevant sites.
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Verify:
Lead process teams documentation to support product development to an auditable standard
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- Work to Development documents and procedures ensuring the team follows appropriate guidelines and initiating amends where required.
- Support the writing of factory specifications.
- Attend HACCP meetings where required ensuring new raw materials are approved prior to arrival at site/trials commencing.
- Complete relevant documentation including process flow and site specific food safety documents, such as SUSSLE.
- Complete trial reports, distribute these accordingly and identify actions prior to next trials.
- Complete nutritional comparisons and review against customer standards and policies with relevant development manager, feeding back to customer as required.
- Collect samples for microbiological analysis and organise relevant testing. Arrange for review and sign off against customer standards and policies with technical department at site &/or group.
- Complete relevant paperwork following post trial data analysis and ensure sign off by relevant departments. Example: organoleptics, storage approvals and reheat validation
- Gather information for document control approval.
- Support the writing of QAS and sign off of these at site.
- Ensure electronic and paper copies of products are organised and complete alongside relevant checklist in line with site standards. Initiate these being signed off by management to audit standard.
- Support site with artwork sign off.
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Launch:
Lead the launch of product to agreed standards
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- Support PPR meeting and support running of the trial making amends where required to ensure product and factory are launch ready.
- Support launch meetings and paperwork and ensure all relevant paperwork is complete.
- Efficient hand over of product at preproduction to Technical, Production teams & all departments.
- Check off BOM v recipe v costings prior to launch
- Ensure all production shifts have been adequately trained to run the products, if not raise with management.
- Arrange & support in collection and sort of production samples to go to customers in line within relevant codes of practice.
- Review products once launched and follow up any process/ ingredient issues.
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Review:
To understand and drive proactive process development initiatives which push production boundaries
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- Support post-launch review
- Support Technical teams, ongoing assessment of product quality through internal benchmarking against QAS sessions
- Work with team to provide solutions to solve manufacturing problems on new & existing lines.
- Support feeding into the costing model with process knowledge, wastage figures and trial results to deliver accurate costings via the process development manager.
- Support driving continuous improvements and identify cost savings in reducing production costs / new ideas and ingredient potential to maximise cost savings and efficiency to business.
- Support value engineering of ingredients / packaging / processes.
- Support in the liaising with suppliers to provide process and ingredient improvement.
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Communication, Team working & Standards
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- Demonstrate ability to communicate with various teams as required by manager
- Work to Development documents and procedures.
- Support in sending samples out for customer requests.
- Support other sites as and when required.
- Appropriate communication (written and verbal) to teams and team members.
- To work as part of a team and not by customer head. Projects may be split so working on multi-customers.
- To work alongside the rest of the development team and be flexible in roles where required across the team.
- Attend relevant meetings, to communicate relevant information regarding trials / process improvement.
- Support the organising of customer visits.
- Support benchmarking panels.
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Promote Health and Safety Culture
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- Follow all H&S requirements during kitchen and process development work.
Promote safe working across site and advice immediately on unsafe work practices.
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General
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- General office duties
- May be required to carry out projects within the Compleat Food Group which may require time spent at other sites.
- Due to the nature of the role you may be required to cover weekends and night shifts.
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